At this time of the year, most of you are doing two things
- Wrapping up and measuring the success of your 2009 projects and programs
- Finalizing your budget and planned projects and programs for 2010
As such, this makes now an ideal time to re-examine your existing Program Dashboard to see how you can make it more effective for use next year.
In the past, I have implemented four different program dashboards for use across four different industries: national security, Internet, social media and biotech industries.
However, recently I was fortunate enough to participate in ACT-IAC‘s IT Dashboard Project responsible for recommending improvements for the US IT Dashboard to US Federal CIO Vivek Kundra. This enabled me to learn how over a dozen experts across a variety of businesses are building and using dashboard to successfully manage their portfolios. It also led me to think about how I would help others build successful Program Dashboards for their enterprises. I have boiled this down to four topics:
- Identifying The Stakeholders (i.e., Customers) of Your Dashboard
- Defining Metrics that Increase the Chances of Success
- Mapping Your Portfolio Correctly to Your Dashboard
- Critical Success Factors to Using Your Dashboard to Drive Success