Business Continuity and Disaster Recovery Planning

BCP/DRP (Business Continuity and Disaster Recovery Planning) is one of those things that is never fully appreciated until the day it is needed. When that day comes, organizations with good BCP/DCP show how they can “turn on a dime”. Those without can see multi-hour—and even multi-day—business interruptions resulting. At best, they “only” cause revenue and customer losses; at worst, they can lead to loss of critical Intellectual Property, business failure, and even loss of life.

tornado

Once a tornado hit a data center housing several hundred mission critical servers. Fortunately, the architecture was hardened for distribution operation and real-time failure. After the tornado hit, all servers–and all the data–failed over in real-time. Over the next 60 seconds, 1 million people clicked “re-try” and continues as if nothing happened. Even better, no one was hurt.

Our approach to Business Continuity and Disaster Recovery Planning incorporates elements from standard commercial methodologies (e.g., Enterprise Risk Management, STEER analysis (Socio-cultural, Technological, Economic, Ecological and Regulatory factor analysis), Failure Modes and Effects Analysis (FMEA), Process Hazard Analysis, (PHA)) and lessons learned in both the military/national security arena (e.g., Operational Threat Response and COIN (Counter-Insurgency) Planning) and large-scale utility service area (e.g., Oiled-Hinge Model). The result is balanced plan tailored to the risks, resources and priorities of your enterprise. Higher attention and detail is devoted to risks with a high Pareto balance of likelihood and impact. Resources. Where possible—and cost-effective—business, technology and operation systems are designed for distributed, fault-tolerant operation to prevent any chance of full business interruption (barring an “End of the World Scenario).

Since the late 1980s, we have been providing BCP/DRP services to a variety of organizations (Fortune-500 companies, US and foreign militaries, multinational NGOs, and even startup organizations. So far our plans have had a 100% success rate in response to: service provider failures (technical and business), system failures, facility failures, natural disasters, terrorist actions and even coup d’états. We can develop BC/DR Plans for your organization, test your existing ones (via simulation and table-top exercises) or revise your existing ones to better match your risk, priorities and resources. We can also pair this service with addition efforts to harden your existing systems and infrastructure—without the need to burden you with a large, expensive team to do so.

Contact us to learn more