When using Active Risk Management (ARM) it is very easy to spend TOO much time and attention managing risks. By using the Pareto Principle to prioritize how you response to identified risks, you can assure your risk management efforts yield more benefit than they cost—in a simple, easy-to-understand manner…

It is not sufficient to simply understand the scope of the business problem or opportunity you are trying to address with your community. You also need to identify how you will measure success BEFORE you start building. This enables you to know “where you are going” and plan a route (mapping your community against your enterprise value chain) before you begin spending time and money…

When a new, hot technology appears, it is easy to jump on the bandwagon and focus solely implementing it for your enterprise. However, if you do this you are likely to only do just that, deliver new technology. To use technology to create business value you have start by putting your finger on a problem to solve (then providing all that is needed – technology and otherwise) to solve this problem…