edge devices

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How to Architect for the Internet of Things

The Internet of Things (IoT) resurfaces classic hardware engineering challenges and adds many new software and data ones–all at tremendous scale. My podcast with Forbes-contributor Mike Kavis discusses these and some of techniques I am currently using to overcome them.

Turning a product “miss” into a CRM “hit” – The iPhone 4 and the Kin

This week, Microsoft and Apple both announced what many would refer to as “misses” in their mobile device product lines. Each could take one simple step to turn these “product misses” into “CRM hits”